Privacy Policy

Last updated: 8 August 2026

This policy explains what personal data UK to Spain Removals collects, why we collect it, who we share it with, and the rights you have over it. Plain English, no filler — because the most important thing on this page is the bit about sharing your details with removal companies, and you should be able to find it.

Who we are

UK to Spain Removals (registered address: 55 Stephenson House, Bath Terrace, Elephant and Castle, London SE1 6PR) operates the website uktospainremovals.co.uk. We are the “data controller” for the personal data described here.

What we collect

When you send an enquiry (through the quote form, by email, phone or WhatsApp), we collect:

your name
your phone number and, if you give one, your email address
where you’re moving from and to
the size or description of your move, and any details you add
the date and time of the enquiry

When you simply visit the site, our hosting provider records standard technical data — IP address, browser type, pages requested — for security and to keep the site running. We do not use analytics or advertising cookies. There is no tracking pixel on this site and nothing follows you around the internet after you leave.

Why we use it, and the legal basis

What we do	Legal basis
Reply to your enquiry and arrange quotes	Taking steps at your request before entering a contract
Pass your enquiry to a suitable removal company	Legitimate interests — it is the service you asked us to perform
Keep records of enquiries and correspondence	Legitimate interests — handling disputes, and our own legal obligations
Keep the website secure	Legitimate interests — preventing abuse and fraud

We do not send marketing emails, and we do not sell your data to anyone.

UK to Spain Removals is an enquiry and introduction service — removals are carried out by independent removal companies.

That means when you send an enquiry, we pass your details to one or more independent removal companies so they can quote for your move. Typically that’s your name, contact details, the route, and what you’re moving. Those companies are separate businesses and become responsible for your data under their own privacy policies once we pass it on. If you’d like to know which company received your enquiry, ask us and we’ll tell you.

We also use these service providers to run the site and our email:

Cloudflare — website hosting and security
Resend — sends the enquiry from the website to our inbox
Zoho Mail — our email mailbox

Our website and email providers store data in the UK, the EU or other countries with appropriate safeguards in place.

We may also disclose information where the law requires it.

How long we keep it

Enquiries and related correspondence are kept for two years from your last contact with us, then deleted. If your move goes ahead, we may keep basic records longer where we need them for legal or accounting reasons.

Your rights

Under UK data protection law you can ask us to:

give you a copy of the personal data we hold about you
correct anything that’s wrong
delete your data (“right to erasure”)
restrict or object to how we use it
provide your data in a portable format

Email [email protected] and we’ll respond within one month. There’s no charge.

If you’re unhappy with how we’ve handled your data, you can complain to the Information Commissioner’s Office (ico.org.uk, 0303 123 1113). We’d appreciate the chance to put it right first.

Cookies

This site sets no advertising or analytics cookies. Cloudflare may set a strictly necessary cookie to protect the site from malicious traffic; it doesn’t identify you or track you across sites. If we ever add analytics, we’ll update this page and ask for your consent first.

Children

This site isn’t aimed at children, and we don’t knowingly collect data about anyone under 16.

Changes to this policy

If we change how we handle personal data, we’ll update this page and change the date at the top.